Product Discounts at a Glance
Use product discounts when you want a direct price reduction on specific products or collections. What they are good for:- Promoting a featured SKU
- Running category-level campaigns
- Clearing targeted inventory
- Testing pricing sensitivity with controlled exposure
Choose the Right Product Discount Type
| Type | Use it when | Example |
|---|---|---|
| Single Product | You want to promote one product quickly | 20% off one featured product |
| Collection | You want one rule across a category | 15% off all winter jackets |
| Advanced Single Product | You need exclusions or purchase constraints | USD 50 off one-time purchase only |
| Advanced Collection | You want scale plus tighter controls | 25% off collection with maxQuantity = 3 |
Single Product vs Collection
Use Single Product when control at SKU level matters. Use Collection when you want easier maintenance across many products. New products added to that collection can inherit the offer automatically.maxQuantity and Margin Control
maxQuantity limits how many qualifying items can receive the discount per order.
-1means unlimited discounted quantity- Any positive number limits discounted units to that count
Example maxQuantity behavior
Offer:20% off Premium T-Shirt collection, maxQuantity = 3
Customer cart: 5 shirts at USD 30 each
- Shirts 1-3 discounted to USD 24
- Shirts 4-5 remain USD 30
- Discount applied to 3 units only
Setup Create a Product Discount
Choose a Product Discount Type
Select Single Product, Collection, Advanced Single Product, or Advanced Collection.
Set Offer Basics
Add an internal name, customer-facing discount name, schedule, and activation method.
Choose Activation Method
Select one:
- Automatic for frictionless checkout
- Discount Code for campaign-specific access
- Coupon Batch for distributed one-time codes
Select Qualifiers and Targets
Pick products or collections that should trigger and receive the discount.
Set Discount Value
Configure one mode:
- Amount Off (for example, USD 10 off each item)
- Percent Off (for example, 20% off)
- Fixed Price (for example, USD 49.99 per item)
Fixed Price applies only when the fixed price is lower than the item’s current price.
Configure maxQuantity and Advanced Rules
Set maxQuantity, exclusions, and optional constraints such as channel, budget, or fulfillment settings.
Clear Examples
Example 1 Single Product flash promotion
- Rule: 25% off Product A
- Use when: launch campaign or short promo window
Example 2 Collection campaign with margin guard
- Rule: 15% off Winter Collection
- maxQuantity: 3
- Use when: you want broad reach with controlled exposure
Example 3 Fixed-price value framing
- Rule: Any qualifying hoodie at USD 49.99
- Use when: fixed pricing is easier for customers to evaluate than percent discounts
Best Practices
- Start with one clear objective per offer
- Prefer collection-based rules when operating at scale
- Use
maxQuantityfor margin-sensitive categories - Keep messaging customer-friendly and specific
- Review Offer Priority and Stacking when multiple offers can match the same cart
Troubleshooting
Discount not applying
- Confirm offer is active and in schedule
- Confirm product/collection selection is correct
- Confirm channel and fulfillment constraints allow the cart
- Check priority conflicts with other offers
Discount amount looks off
- Verify the configured discount mode
- Verify maxQuantity behavior for larger carts
- Test mixed-price carts if using fixed-price offers
Unexpected overlap with other offers
- Review stacking settings and priorities
- Separate high-priority campaigns into distinct time windows when possible